Thank you for visiting our website. This website is operated by Relativity4 Pty Ltd (ABN 86 141 489 385) (“Relativity4”, “we” or “us”, or “our”). These Terms and Conditions (Terms) govern your use of this site and our services. 

By accessing and/or using this website and related services, you agree to comply with these Term which include our Privacy Policy. Your use of this website constitutes acknowledgement and acceptance of these Terms.

Please read these Terms and our Privacy Policy carefully and immediately cease using our website if you do not agree to these Terms. You may not access the website or use any services if you do not agree to these Terms.

We reserve the right to vary, revise or amend any of the Terms at any time, in our sole and absolute discretion, and your continued usage of the website will constitute acceptance of these variations and amendments. Please consult these Terms of use regularly.

ACCESS TO THIS SITE
You agree to use this site only for the lawful purposes described in more detail in the “Restrictions on Use” section below. You agree not to take any action that might compromise the security of the site, render the site inaccessible to others or otherwise cause damage to the site or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the site in any manner that might interfere with the rights of third parties. To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If Relativity4 believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources, and to terminate or suspend your access at any time, without notice.

COLLECTION NOTICE
Relativity4 collect personal information about you in order to respond to your enquiry, process your registration, provide you with information about, or provide you with, our services and for purposes otherwise set out in our Privacy Policy.

The information you provide will be collected by or on behalf of us and may be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all our services or products to you.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at privacy@relativity4.com.au. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and this collection notice.

REGISTRATION
You may need to be a registered member to make orders, access our products or access certain features of our website.
When you register and activate your account, you will provide us with personal information such as your name and email address, telephone number and potentially other personal information. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.

If you register and activate an account, we will provide you with a username and password. You are responsible for keeping this username and password secure and are responsible for all use and activity carried out under this username.

If you are under the age of 13 years, you may not create an account or register as a member. If you are 13 or older but under the age of 18, you represent that you have reviewed these Terms with your parent or legal guardian to make sure that you and your parent or legal guardian understand these Terms. If you are a parent or guardian permitting a person under the age of 18 (a Minor) to create an account, you agree to:

• exercise supervision over the Minor’s use of our website and account;
• assume all risks associated with the Minor’s use of our website and their account, including the transmission of content or information to and from third parties via the Internet;
  ensure that the content and information that the Minor may encounter on our website are suitable for the Minor;
• assume liabilities resulting from the Minor’s use of our website and their account;
• ensure the accuracy and truthfulness of all information submitted by the Minor; and
• provide the consents contained in these Terms on behalf of the Minor.

We may ask you to confirm that you have your parent’s or guardian’s permission and that they have agreed to these Terms on your behalf, and, even if we do not do this, we will assume that this is the case and will provide access to our website and your account on this basis.

WARRANTIES AND DISCLAIMER
While the information contained within the site is periodically updated, the information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. Relativity4 makes no warranty of any kind that the information provided in this website is accurate, complete, up-to-date or suitable for any particular purpose. You agree that Relativity4 is not liable for any such inaccuracies or errors to the fullest extent permitted by law.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up to date.

This site offers Health, Wellness, Fitness and Nutritional Information and the material and/or information contained on this website is provided for general information and educational purposes only. The information is not medical advice and is not a substitute for professional medical or psychological advice, diagnosis, or treatment. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health care professional. Always seek the advice of a qualified health provider regarding the evaluation of any specific information, opinion or advice and in relation to any questions you may have regarding a medical or psychological illness. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Nothing stated or posted on this site or available through any Relativity4 Pty Ltd services are intended to be, and must not be taken to be, the practice of medical or counselling care. For the purpose of this agreement the practice of medicine and counselling includes, without limitation, psychiatry, psychology, psychotherapy or providing health care treatment, instructions, diagnosis, prognosis or advice.

You expressly agree that any reliance on any information provided by Relativity4 or by this website is solely at your own risk.

This website and its contents are provided “AS IS” without any representation, warranty or conditions of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Relativity4 and its directors, employees, agents or affiliates do not accept any responsibility for any loss, demand, injury or claim which may arise from reliance on information contained on this site and will not be liable for any direct, indirect, incidental, punitive, special or consequential damages of any kind – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising from your use of any of the services or information provided through this website.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

You will indemnify and hold Relativity4, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

LINKED SITES
Some links within this website may lead to other websites, including those operated and maintained by third parties. Relativity4 is not responsible for examining or evaluating the content or accuracy of these third-parties’ websites nor does it offer any warranties in relation thereof. You agree that Relativity4 will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. Relativity4 and its directors, employees, agents or affiliates are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. Relativity4 includes these links solely as a convenience to you, and the presence of such a link does not imply any responsibility for the linked site or an endorsement of the linked site, its operator, or its contents or products unless expressly stated otherwise.

INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third-party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

NO COMMERCIAL USE
Unless you are an existing customer of Relativity4, having engaged our services and paid the fee due for those services, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any commercial purpose other than engaging our services or products, including any advertising or advertising revenue generation activity on your own website.

UNACCEPTABLE ACTIVITY
You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

• any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
• using this website to defame or libel us, our employees or other individuals;
• uploading files that contain viruses that may cause damage to our property or the property of other individuals;
• posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

DOWNLOADING MATERIAL
We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

REFUND POLICY
We are not required to provide a refund or replacement if you change your mind after purchasing a product. You can choose a refund or exchange if an item has a major problem. This is when the item:

• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase – e.g. your receipt or invoice.

International Buyers – Please Note:
Overseas shipments can take anywhere from 4 – 6 weeks to reach their final destination.

Import duties, taxes/VAT or any other charges are not included in the item price or shipping cost, these charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what (if any) your additional costs may be prior to buying.

Domestic Buyers – Please Note:
Shipments can take anywhere from 2 – 7 Days to reach their final destination. If you require products sooner, please select Express Post Option

JURISDICTION AND GOVERNING LAW
Your use of the website and these Terms are governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.