“Most people do not listen with the intent to understand; they listen with the intent to reply.” STEPHEN COVEY
Effective communication is essential to achieving productivity and maintaining strong and positive relationships at all levels of an organisation…and in fact in all areas of life. Sometimes, without sufficient reflection, we mistakenly think that we’re already good at some of the core and seemingly simple, communication skills.
The sessions in this module explore the research and simplify the science of how improving our skills in each of these core communication areas has been shown to help improve not only our wellbeing, but the wellbeing of those around us. Turning would-be leaders into real ones and helping to improve relationships – developing our communication skills in the areas covered in this module can have powerful positive impacts on all areas of life.
- Active Listening
- Active Constructive Responding
- Apologising Effectively
- Finding a Different Perspective
“In a world full of algorithms hashtags and followers, know the true importance of human connection.” ANIEE
Humans have a strong need for belonging and connectivity. Feeling connected to others is a fundamental psychological need – it is a need shared by all of us, yet sadly often not actually fostered or sufficiently nurtured by many of us. Caught up in the busyness of life, we often don’t make sufficient time or engage in practices that can increase our feelings of connection, ultimately failing to adequately satisfy our psychological need, and impeding our wellbeing and ability to thrive at work and in life. With our daily use of email, texting, smartphones, professional and social media, we live in an age of instant global connectivity. – we are more ‘connected’ to one another today than ever before in human history, yet studies have found that somehow, we’re actually increasingly feeling more alone.
Humans also have a strong drive to be kind and caring, but that can be easier said than done, especially when we feel stressed, threatened, or insecure. Often in those moments, our natural reaction is to focus on ourselves to make sure that our needs are met rather than paying attention to others’ needs and supporting them. But disconnecting from others can actually exacerbate our stress. Psychologists have found that the physical effects of loneliness and social isolation are as real as any other physical detriment to the body — such as thirst, hunger or pain so in a world of increasing disconnection, and when we find ourselves in periods when we are more physically distanced, it’s important to foster connection and engage in practices that increase feelings of connection.
The sessions in this module explore the research and simplify the science of how increasing both connections, and feelings of connection, have been shown to improve psychological wellbeing. As well as helping participants to better understand the what, why and how of simple practices that can help us to feel and to foster greater connection in our life – the evidence-based activities included with each session provide participants with opportunities to apply a variety of practices in their own life.
- Feeling Connected
- Shared Identity
- Feeling Supported
- Random Acts of Kindness
- Eliciting Altruism
- Loving-Kindness Meditation
- Gift of Time
- Ripple Effect of Emotions
“Nothing will work unless you do.” MAYA ANGELOU
When you are living authentically, taking action and doing what is truly important to you, utilising your strengths and fostering learned optimism, you can reduce inner turmoil and discord and therefore can also reduce chronic stress. When your brain is no longer in a state of chronic stress, the primitive part of your brain that may have been in control can relax, opening your mind up to activate much more advanced cerebral faculties that allow you to do many of the things that resilient people do such as being creative, flexible and optimistic.
The sessions in this module explore the research on how improving levels of self -awareness and skills in the topic areas of this module are linked to increased resilience and improvements in physical and mental wellbeing. As well as helping participants to better understand how building awareness of self and application of simple practices can help us to live more authentic and engaged lives, the evidence-based activities included with each session guide participants through application of their signature strengths, core values and positive practices, contributing to greater resilience and improved wellbeing – helping both individuals and organisations to thrive.
- Affirming Core Values
- Learned Optimism
- Goal Visualisation
- Using Strengths
The best way to capture moments… is to pay attention. This is how we cultivate mindfulness.” JON KABAT ZINN
Some researchers believe that 90% of our behavior is carried out automatically. A clear example of automatic behavior (or automatism) is driving a car. If you are an experienced driver, you’ll probably not be aware of the process of changing gears, the movement of your feet while doing so and the way you hold the steering wheel. Automatic patterns emerge through repetition. But automatic patterns are not limited to behavior, they can also concern the initiation of thoughts or ways of dealing with setbacks or stress. The only way to change automatism is by means of attention. Therefore, becoming aware of automatic patterns is at the core of many psychological treatments.
Mindfulness promotes attention to feelings, thoughts and sensations, cultivating awareness for what is present in the here and now. By paying attention to the thoughts and feelings that are present in the current moment, we can disrupt the cycle and create room for awareness. By paying attention, space is created between what is happening in the moment and the reaction that follows – opening up the opportunity for different reactions – thoughts or behaviors.
The sessions in this module explore the research and simplify the science of the power of mindfulness in our daily life and the impact on both our physical and mental wellbeing. As well as helping participants to begin building a repertoire of mindfulness practices – the evidence-based activities included with each session guide participants through application of some powerful practices that can be done alone or as a group, enabling them to select and embed into all areas of their life, ones that resonate and benefit them most.
- Self Compassion
- Body Scan Meditation
- Noticing Nature
“The root of joy is gratefulness…It is not joy that makes us grateful; it is gratitude that makes us joyful.” DAVID STENDL-RAST
Thought to be an adaptive evolutionary function, humans have a ‘built-in’ negativity bias – which means our brains are built with a tendency to give more significance to negative experiences than to positive or neutral ones. This can helps explain why we tend to notice more about the not so good things in our day-to-day lives, and can easily get caught up, ruminating on the things that go wrong. By consciously practicing gratitude, we can train the brain to attend selectively to more positive emotions and thoughts, thus reducing anxiety and feelings of apprehension. By reducing stress hormones and managing the autonomic nervous system functions, gratitude can significantly reduce symptoms of depression and anxiety and contribute to many other physical and psychological benefits.
The sessions in this module explore the research and simplify the science of how increasing feelings of gratitude in our life – helps build and protect our psychological wellbeing. Science has found that gratitude actually changes the neural structures in the brain helping us feel happier and more content. As well as helping participants to better understand the what, why and how of the many benefits that have been found to flow from being grateful – the evidence-based activities included with each session guide participants through application of some simple but powerful practices designed to help build and strengthen a gratitude mindset.
- Three Good Things
- Gratitude Meditation
- Give it Up
- Gratitude in Tough Times